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BRYJO Roofing & Remodeling

Administrative Office Coordinator

Help Keep the Office Organized, Responsive, and Running Well

BRYJO Roofing & Remodeling is a long-established residential roofing and remodeling company serving homeowners across the greater Dallas area. For more than 25 years, we have built our reputation on quality workmanship, honest communication, and a commitment to doing things the right way. We care about the client experience, the details behind each project, and the internal systems that help our team perform at a high level.

We are looking for an Administrative Office Coordinator to support the daily operations of our office and help keep communication, documentation, and internal workflow moving smoothly. This is a full-time, in-office role for someone who is organized, dependable, professional, and comfortable managing a variety of administrative responsibilities in a fast-moving environment.

This opportunity is a strong fit for someone who enjoys being the person who keeps things together behind the scenes. You should be comfortable balancing priorities, staying on top of details, communicating clearly, and following through on tasks without needing constant direction.

Key Responsibilities

Serve as a central point of contact for incoming calls, messages, and general office communication
Welcome visitors, vendors, and clients in a professional and helpful manner
Coordinate calendars, appointments, reminders, and administrative scheduling needs
Organize and maintain office files, job records, and internal documentation
Enter, update, and manage information across company systems and shared records
Assist with preparing proposals, contracts, invoices, and other office paperwork
Help support project setup by gathering documentation and keeping files complete
Communicate with vendors, clients, subcontractors, and internal staff as needed
Follow up on outstanding items so tasks do not stall or get overlooked
Assist with office supply management and general day-to-day administrative support
Support leadership with reporting, correspondence, and operational coordination
Help improve office consistency by maintaining organized processes and accurate records

Qualifications

Previous experience in an administrative, office support, office coordinator, or operations support role
Strong organizational skills and the ability to manage multiple responsibilities at once
High level of attention to detail and strong follow-through
Clear and professional verbal and written communication
Comfortable using email, spreadsheets, shared documents, and office software
Able to work with urgency while maintaining accuracy and professionalism
Reliable, accountable, and proactive in handling responsibilities
Positive attitude and willingness to support a team-focused work environment

Preferred Experience

Background in construction, roofing, remodeling, or another service-based business
Familiarity with scheduling, permits, invoices, or project-related paperwork
Experience supporting project managers, estimators, or leadership team members
Exposure to JobTread, Xactimate, CRM platforms, or similar systems

Salary and Benefits

Full-Time
$24 - $27 per hour
Paid time off and paid holidays
Subsidized medical insurance
Company paid Dental, Vision & Life Insurance
Opportunities for professional development and to work with a dedicated team focused on delivering exceptional service to clients
Engaging work environment that encourages creativity, collaboration, and professional growth
Chance to be part of a company that values integrity, quality, and client satisfaction

What Success Looks Like

Office communication is timely, professional, and well managed
Files, records, and documentation stay accurate and up to date
Administrative tasks are completed thoroughly and on time
Leadership and project staff receive reliable support
Clients and vendors experience a company that is organized and easy to work with
Daily operations run more smoothly because details are handled consistently

Why Join BRYJO

BRYJO offers the opportunity to join a respected company with a strong local reputation and a long history of quality work. You will be part of a team that values professionalism, accountability, and service. This is a good long-term opportunity for someone who wants to contribute in a meaningful way, grow professionally, and be part of a company that takes pride in both its work and its relationships.

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Administrative Office Coordinator — BRYJO Roofing & Remodeling (Formal Job Description)

\n\n

Position summary and scope

The Administrative Office Coordinator provides high-level administrative and clerical support to BRYJO Roofing & Remodeling. The role combines information management, basic research and analysis, front-office duties, meeting and schedule coordination, record keeping, and interaction with internal and external stakeholders. The incumbent prepares and formats correspondence and operational reports, responds to information requests, coordinates meetings and conference calls, welcomes and directs visitors, and maintains filing and records systems.

Scope and accountability include ensuring the accuracy, timeliness, confidentiality, and accessibility of administrative outputs; managing calendars and communications for supervisors or departments; delivering clear meeting logistics and documentation; and maintaining processes that keep daily operations running. The role may supervise or mentor junior clerical staff for routine administrative tasks. Success is measured by reliable execution of clerical tasks, accurate reporting, well-managed schedules, positive stakeholder interactions, and adherence to records and confidentiality standards.

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Objectives and Key Results (OKRs)

Objective 1 — Ensure timely and accurate administrative deliverables. Key Results: 95%+ on‑time delivery of requested reports and correspondence; error rate in formatted reports below 2% per quarter.
Objective 2 — Maintain effective scheduling and meeting logistics. Key Results: 98% of meetings scheduled without calendar conflicts; meeting materials distributed at least 24 hours in advance for 90% of events.
Objective 3 — Preserve records integrity and accessibility. Key Results: 100% compliance with document retention policy on audited samples; average file retrieval time under 10 minutes for active project files.
Objective 4 — Provide consistent, professional external and internal customer service. Key Results: Stakeholder satisfaction rating ≥4.5/5 on periodic surveys; number of escalated front‑office incidents ≤2 per month.
Objective 5 — Support operational efficiency and decision-making. Key Results: Compile and present weekly operational summaries on schedule 95% of weeks; complete ad hoc research requests within agreed SLAs for 90% of requests.

\n\n

Key Performance Indicators (KPIs)

On‑time report and deliverable rate (target: ≥95%).
Document/report accuracy rate (target: ≥98% accuracy; ≤2% corrections required).
Scheduling conflict incidents per period (target: ≤2 per month).
Meeting readiness rate — materials delivered on time (target: ≥90%).
Average file/document retrieval time for active projects (target: ≤10 minutes).
Stakeholder satisfaction score from internal/external feedback (target: ≥4.5/5).
Number of confidentiality, privacy, or compliance incidents (target: zero reportable incidents).
Completion rate of required clerical staff training and cross‑coverage readiness (target: 100% assigned training completed on schedule).

\n\n

Problems this role solves for internal and external customers

Internal: Reduces administrative burden on supervisors and project teams by managing schedules, correspondence, and routine reporting so leaders can focus on strategic and operational decisions.
Internal: Improves operational visibility by consolidating and delivering accurate, timely data and status summaries to managers and teams.
Internal: Maintains records and documentation compliance to reduce risk, accelerate audits, and ensure continuity across projects.
External: Provides clients, contractors, and vendors with a consistent single point of contact for scheduling, information, and document exchange, reducing miscommunication and delays.
External: Presents a professional, organized front office and meeting experience that supports client confidence and contractual execution.

\n\n

Primary duties and responsibilities

Prepare, format, proofread, and distribute correspondence, reports, presentations, and operational summaries; ensure versions are controlled and archived.
Manage executive and departmental calendars, schedule meetings and conference calls, coordinate logistics, and prepare agendas and materials.
Receive and route incoming communications; screen calls and visitors; provide routine responses and escalate issues when appropriate.
Maintain physical and electronic filing systems, perform record retention tasks, and ensure secure handling of confidential information.
Compile and analyze basic operational data for weekly/monthly reporting and ad hoc decision support; summarize findings for managers.
Coordinate with vendors, subcontractors, and internal teams to schedule site visits, inspections, and deliveries; track related documentation and permits.
Oversee and train junior clerical staff as required; assign routine tasks and monitor completion and quality.
Implement and maintain administrative processes and checklists to support uninterrupted office operations and business continuity.

\n\n

Key skills, abilities and knowledge required to perform the job duties as described

Strong organizational and time‑management skills; excellent written and verbal communication; attention to detail and accuracy; discretion with confidential information; proficiency with Microsoft Office suite (Word, Excel, Outlook, PowerPoint) and experience with document management/CRM or ERP systems; basic data analysis and report preparation; calendar and meeting coordination; records management and knowledge of retention best practices; customer service orientation and professional front‑office demeanor; ability to prioritize competing requests and work under deadline; problem‑solving and process‑improvement mindset; supervisory and training capability for junior staff. Familiarity with construction industry terminology, permit processes, and vendor coordination is beneficial but not mandatory; willingness to develop industry‑specific knowledge is required.

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Administrative Office Coordinator

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